Can I get food shipped to me? We can fresh-freeze your order and ship it within southern California via UPS ground. Please allow two days to process your order, and another day for shipping. UPS won’t deliver to a residence on Saturday, so we don’t ship Friday, only Monday-Thursday for guaranteed next-day delivery, to ensure the highest quality goods.

How much does it cost? It all depends on how much you buy:
For purchases up to $25 (i.e., a couple boxes of muffins) the fee is $20.
Purchases up to $75 (a quarter-sheet cake or a couple dozen rolls) it’s $25.
Over $75, we charge $30 shipping & handling.

I tell people, “Don’t think of it as paying for shipping. Think of it as purchasing a handy-dandy re-usable styrofoam shipping container.”

What? Isn’t it at the top of everyone’s Christmas list?

Wow. That seems like a lot. Is there a way to lower that? We have a return-shipping option to recycle those styrofoam coolers, if you would like to save the environment and/or on your packaging fees. The coolers represent the bulk of your “handling” charge and returning them will save you $10 on your next shipping order.

(We actually lose a little on that deal, after we pay for return postage, but we like to think of it as our contribution to reduce global warming.)

What if I need something faster, or not frozen? Same-day courier service is available through A-1 Couriers. Their minimum charge is $28.25 for something within a couple miles, ranging to like $85 for Irvine, and more for beyond. We don’t mark up their fee; we just consider it as if you had a friend pick it up, and simply add A-1’s charge to your order as a service to you.

Can I get your food outside of Southern California? If you insist. We don’t recommend shipping outside of Southern California. The whole point of our food is that it tastes good, because it’s fresh or fresh-frozen (and re-warmed before eating; see Shelf Life.)

To ship it frozen we pack it, already frozen, in styrofoam. (Think BIG box.) Overnight. Outside of So. Cal., that means air. Air + BIG box = Expensive. It can handle 2nd-day air, but after that it defrosts.

One time a woman called up from Chicago and said she had tried to order bagels from our online store, but she encountered a glitch: The store wanted to charge her $85 with shipping. I told her that was probably right. She said, “That’s a lot of money to pay for 4 bagels.” I agreed wholeheartedly.

We’ve gotten smaller boxes since then, but even so it would be at least $60 to ship frozen bagels to the midwest. But 2 days unfrozen would kill them. I wouldn’t pay two cents for a stale gluten-free bagel. Certainly not with the Silly Yak Bakery and Bread Barn just around the corner from Chicago in Madison WI.

Fresh is SO important, especially when gluten-free, and more especially when also preservative-free, like we are. And with SO many wonderful gluten-free choices springing up all around the country, there’s sure to be something near you!