This entry was posted on Saturday, May 24th, 2008 at 8:34 pm and is filed under Bakery. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
An online customer sent us this:
Thank you I just received the new order. I have to say your baked goods are very tasty. You may want to speak to someone at UPS, because the cupcakes were worse than before. My son attached a couple of photos. It is like the box was shaken. I do appreciate you sending me a new order and I will gladly recommend your store at my next support group meeting. There is no need to send any more cupcakes. I can see the first time being an accident, but a second time. You did a wonderful job packing the second order that is why I believe someone at UPS is not doing a good job handling the boxes. I hope to visit your store in the near future. Again thank you and thank you for giving us Celiacs a place to get tasty treats.
Sincerely, Francesca V, Temecula, CA
Thank you, Francesca, for bringing this to our attention! Obviously this is not acceptable. If this has happened to you please write to us at gf-bakers@thesensitivebaker.com or call the store at (310)815-1800. Thank you!
